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LINK was selected for an important quality operation of the digital channels of the largest telecom operator in Brazil
LINK started in 2019 an operation to guarantee the quality and improvement of the user experience in the digital channels of a major telecommunications operator in Brazil. The operation structured by LINK uses SRE – Site Reliability Engineering practices and…
Link Consulting is Silver Partner at Google Cloud Day
On June 5th, the Google Cloud Day will take place in Lisbon, where innovation, knowledge, creativity and technology come together to show what’s new in the market. The event taking place at Carlos Lopes Pavilion, will be attended by Link…
Digital Automation: Robotic Process Automation Applied to Claims Processing in Insurance
Link develops MaaS solution for Geneva Transport
In 2018, Link developed a mobility solution for its client, the Geneva Public Transport (TPG), including all the features of MaaS (Mobility as a Service). The solution allows the sale of bundle items (public transport and tokens) for using in…
Case Management Patterns using Oracle Process Cloud Service
Hi and welcome to a new article on Case Management using Oracle Process Cloud Service (PCS). This time, we’re going to address some use patterns that may seem difficult to implement using PCS, and tackle the need for unstructured parts…