BankOnBox is a solution aimed at Financial Institutions that need a robust and highly versatile platform to deliver high touch consistent online services across their digital channels.
BankOnBox helps Banks on their digital transformation journey, covering all the digital activity.
Based on a Mobile First Approach, using the most recent trends on security, authentication and non-repudiation, caters several new customer interaction channels, such as natural language interface (chatbots, automated voice recognition) and new simplified customer experience, such as remote customer onboarding through Mobile App, using smart phone capabilities to ensure security issues such as identity validation and authorization are addressed.
The BankOnBox solution includes three main areas:
Implementing the Integration with different core systems; customer and contract management, permissions for individuals and companies; security, auditing and non-repudiation components; as well as customer subscription, customer recommendation mechanisms and financial operations.
Linking customer operations and requests to banking internal processes, providing quick access for customers and improving interactivity between Banks and customers.
Exploring data driven analysis for Business Analytics, deeper customer knowledge, and product recommendation.