A Minimum Viable Product (MVP) program to help our Customers address Digital Transformation challenges
Everybody is aware of the impact of technology in daily life and business. However, this impact is not merely a linear growth, but, due to the acceleration of technology development fueled by digital technology, an almost exponential curve in a...
LINK was selected for an important quality operation of the digital channels of the largest telecom operator in Brazil
LINK started in 2019 an operation to guarantee the quality and improvement of the user experience in the digital channels of a major telecommunications operator in Brazil. The operation structured by LINK uses SRE – Site Reliability Engineering practices and…