BankOnBox is a solution aimed at Financial Institutions that need a robust and highly versatile platform to deliver high touch consistent online services across their digital channels.
BankOnBox helps Banks on their digital transformation journey, covering all the digital activity.
Based on a Mobile First Approach, using the most recent trends on security, authentication and non-repudiation, caters several new customer interaction channels, such as natural language interface (chatbots, automated voice recognition) and new simplified customer experience, such as remote customer onboarding through Mobile App, using smart phone capabilities to ensure security issues such as identity validation and authorization are addressed.
The BankOnBox solution includes three main areas:
Implementing the Integration with different core systems; customer and contract management, permissions for individuals and companies; security, auditing and non-repudiation components; as well as customer subscription, customer recommendation mechanisms and financial operations.
Linking customer operations and requests to banking internal processes, providing quick access for customers and improving interactivity between Banks and customers.
Exploring data driven analysis for Business Analytics, deeper customer knowledge, and product recommendation.
Jorge Raminhos, Bison Bank’s Head of IT
'For a bank such as we are, the focus in Digital Channels is crucial, and we must be agile and fast about offering new products and services to our clients. We chose BankOnBox because of its range of out-of-the-box features, its hybrid App and its “zero-code” configuration capabilities, which allowed us to have the solution operational and adapted to our needs very fast. And we chose Link because of their open-minded attitude, technical competence, business know-how and flexibility, which ensures the agility we need'
'We continue to adapt to the dynamic and ever-changing digital environment, we’re pleased to announce that as of today, our customers can enjoy a new user-friendly banking experience. BNF users can now navigate from any device of their choice, through a refreshed and responsive Internet Banking platform which caters for all their banking needs! As part of the drive to offer our customers new and innovative ways to bank with us, the upgraded interface is designed to appeal to both BNF personal and business customers.'