An omni-channel and omni-services customer care platform.


Online and mobile channels for the next generation

Web solution
Features out-of-the-box to:
  • Services portal
  • Face-to-face service
  • One-stop shop

Cx centric solution focused on useability

“The face” of your organisation – in a cost-effective white label solution

  • Customised Look & Feel
  • Out-of-the-box features with modular and customised choice
  • Organization of catalogues
  • Creation of flexible forms
  • Messages and content customisation
  • Follow-up on requests
  • Compliance with GDPR

Technological evolution, meeting the dynamics of your business

  • Authentication suporting ad, citizen card, digital mobile key, Oauth2
  • Mechanisms for monitoring deadlines and alerts
  • Managing processes and documents in back-office
  • Integration with business applications

An agile and robust architecture in plug-in model

  • Modular architecture structured with plug-in logic
  • Micro-services
  • Responsive
  • Robust security, complying with all market standards

A plug-in solution with immediate impact on the relationships with your customers.

In a post-pandemic world, where many customers have used non-face-to-face customer contact for the first time, this is the answer you need to accelerate the transformation of your digital channels.


In a short period of time, without high investment costs and focused on customer experience. Don’t just stand still. Embrace the future of your channels today.


Quick to implement and easy to use.

This is what customers demand from their service providers: availability, speed, and ease. Both in the access and usage.

This is our promise: Your digital channels performing in line with what your customers expect from you.

Say goodbye to taking months to implement and maintain complex solutions with high investment costs.

The responsiveness of your channel solution is reflected in your customer relationships and in the agility of your organisation.


Meet the OnlineDesk. We can schedule a demo and you can see for yourself. Shall we do it?

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